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CUSTOMER SERVICE

CONTACT US

Have questions ?

 

They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

You can also email us at: tabariunlimited@yahoo.com

or fill in our contact form:

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FAQ

FAQ

01

How do I know you received my order?

 

Once you’ve placed your order, you will be directed to an order confirmation message which will contain your order number. This information will also be emailed to you; this can take up to 30 minutes to arrive in your inbox- so hold tight! Once our team at the warehouse has processed your order, you will receive a second email to let you know that your order is on its way to you.​

03

Has my order been sent yet ?

 

Once you have placed an order you will shortly receive a confirmation email.  If you have not received your order confirmation email please contact us.

05

Part of my order is missing

 

We’re sorry to hear that you’ve received an incorrect or faulty item. Please send us a message with your order number, the name/product code of the item you were supposed to receive and any further details. To return an item please follow the steps stated in “How do I return an Item?’ and we’ll do our best to resolve this for you.

07

Which methods of payments can I use?

 

We’ve got you covered! We accept the following payment cards: Visa, Visa Debit, Master Card, Master Card Debit, and American Express. We also accept Pay Pal payments.

09

Is it safe to order online?

 

You can be assured that shopping with Tabari Unlimited is safe! We’re a member of “Verified by Visa” and “Secure by MasterCard”.  Providing additional security when using your payment cards online. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit/debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

02

 

Can I make changes to my order?

 

Unfortunately, once you’ve placed your order it is not possible to amend any details, as our warehouse team will have already started processing your order.

04

Can I track my order ?

 

Please note: tracking is only available once the order has been dispatched.

06

You’ve sent me the wrong items

 

We’re sorry to hear that you’ve received an incorrect or faulty item. Please send us a message with your order number, the name/product code of the item you were supposed to receive and any further details. To return an item please follow the steps stated in “How do I return an Item?’ and we’ll do our best to resolve this for you.

08

How do I use my discount code?

 

Simply enter your promotional code into the Redeem a promotional code ‘box at checkout and hit ‘Apply Coupon’. If the code is valid your discount will be applied!  Remember – only one promotional /discount code can be used per order. Please note that all site wide discounts exclude previous discounted items.

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